Refund policy

🔄 Return & Refund Policy – Apex Gadget

At Apex Gadget, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

✅ 10-Day Return Policy

You may request a return within 10 days of receiving your order.

📦 Return Eligibility

To qualify for a return:

• Item must be unused and in its original condition.
• Product must be returned in its original packaging.
• All accessories, manuals, and included items must be returned.
• Proof of purchase or order number is required.

❌ Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products caused by customer misuse.
• Customized or personalized products.
• Clearance, sale, or discounted items.
• Gift cards and digital products.

⚠️ Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of receiving your package so we can resolve the issue quickly.

📧 How to Request a Return

To start a return, contact us at:

Email: farhanbhadda12@gmail.com

Please include your order number, product details, and reason for return. Returns sent without prior approval may not be accepted.

💰 Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, your refund will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

🔄 Exchanges

If you wish to exchange an item, please contact us first. Exchanges are subject to product availability.

By placing an order with Apex Gadget, you agree to this Return & Refund Policy.